Sl.   No. Name of Service Access –   Where and   When Timeliness   –   Turnaround   Time Accuracy- Reliability,   currency  and  validity of service provided Citizens    Requirement    –    Forms,   documents, fees, etc. needed to avail the service Operational   Target
1. Technical Support   (backyard, semi- commercial and commercial farms) Dzongkhag   Livestock   Office,   Five days a week, during Office hours 2 weeks Operational farms -Individual public/group request in the   form of application,   -verbal request,   -feasibility study, and   -project reports     70%
2. Animal Disease   Screening through   Laboratory Services Dzongkhag   Livestock   Office,   Five days a week, during Office hours 2 weeks Laboratory test results   and correspondences Presence  of  diseased  or  sick  animal   and request from animal owner     90%
3. Animal Health   Services       -do- 1 week Treatment/   vaccination/de- worming record registers Verbal    request    from    owner    and   planned schedule     90%
4. Livestock Feed and   Fodder Service (advocacy, technical guidance, etc) Dzongkhag   Livestock   Office,   Five days a week, during Office hours 2 days Improved   pasture/fodder trees in the farmers field Need request from farmers/clients     80%
5. Livestock Input   Supply           -do- 10 days Demand letters, stock   register entry and physical presence of livestock inputs/outputs in the field Need request from farmers/clients     90%
6. Farmers Training   Services         -do- 2 weeks Registered farmer   groups, by-laws, expenditure records and physical presence in the field Need request from farmers/clients     70%