Sl.   No. Name of Service Access –   Where and   When Timeliness   –   Turnaround   Time Accuracy- Reliability,   currency  and  validity of service provided Citizens    Requirement    –    Forms,   documents, fees, etc. needed to avail the service Operational   Target
1. Voter Photo Identity   Card (VPIC) Distribution Dzongkhag   Election   Office,   Five  days  a week, during   Office hours 30 minutes VPIC         distribution   record is maintained -Filled      up      distribution      form.   -CID number.     80%
2. Voter Photo Identity   Card (VPIC) – Printing New (Lost and Additional)       -do- 30 minutes VPIC issued which is   valid until a change of polling station or change in the constituency -Should be   18   years and above.   -CID number     80%
3. Change of Polling   Station         -do- 30 minutes New VPIC issued with   updates. -Application   -Old VPIC should be surrendered   -CID details should match new polling station location     80%
4. Change of   Constituency Dzongkhag   Election   Office,   Five  days  a week, during   Office hours 30 minutes New VPIC issued with   updates. -Application   -Old VPIC should be surrendered   -CID    details    should    match    new constituency     80%
    5.     Distribution of Nomination Procedures Forms           -do-     30 minutes     Valid until the nomination takes place by RO     -25  Years and  above and below  56 years. -Aspirant   candidates   interested   to participate in election(LG, NA, NC)     80%